Been ordering since it was launched last year. Not even 1 month i missed ordering your delivery service and all my experiences did not disappoint me. Even if there was a few problems on my order, the customer services and delivery boys are very polite to apologize and fix the issues i encountered. Frankly speaking, even if i order any fast food delivery they will not fix any issues such as missing items or wrong delivery or etc but Shogun2u team are very responsible and they would do their level best to make sure that their customers feel happy with their services including me :) I bet if ordering through any other fast food delivery they will surely ignore my complaints and etc. I can see how they improve their service since day 1 till now. Thank you for the awesome service and hopefully Shogun2u will be more successful in the future and thank you for the monthly promotions given !!