Terms of Use

Delivery Terms & Conditions
  • Minimum order must be RM 25 (After Discount)
  • Estimated delivery will be 1 hour to 1 hour 30 minutes depending on your area
  • Our Operation hours start from 10 am to 10pm from Monday to Sunday.
  •  First delivery will start as early as 11 am and the last order can be placed  by 9.00pm
  • We reserve the rights to amend, add, delete and make corrections to the Terms & Conditions at any point of time, effective upon posting.
  • This website and the content herein, including but not limited to products information, price and logos etc are proprietary to Shogun Xpress Holdings SB (SXHSB) on its content supplier. You may use this website and the content only for ordering purposes. Any other uses are subject to applicable copyright laws and intellectual property rights of Shogun Xpress Holdings SB.
  • You must not also modify, in any way, any contents in this website prior to obtaining written consent from SXHSB.
  • This website contains links to websites maintained by third parties (External Sites), for customers convenience. SXHSB does not operate, control or endorse in any respect such External Sites or their content. You assume sole responsibility for use of these External Sites and are therefore, advised to review their Terms and Conditions carefully.
  • The online order is deemed successful and complete after you receive the online confirmation. In the event of any dispute, the online order in the database of SXHSB is the primary record and prevails any other traces.
  • You are fully responsible to maintain the confidentiality of your account no, access code and password. You are also responsible for all activities occurred under your account no, access code or password.
  • Secure server is used to encrypt information you send through this website when you make order and/or payment. SXHSB does not guarantee the effectiveness of the encryption, though we would use our best endeavor to ensure security. SXHSB is not and will not be held responsible for any incidents arising from unauthorized access of the information you provide.
  • You grant SXHSB the rights to release information concerning your use of the website, for compliance with applicable laws or any reason/condition that SXHSB deems fit.
  • You must take full responsibility to ensure that whatever you select for use from this website is free of viruses or anything else that may interfere with or damage the operation of your computer system.
  • SXHSB may terminate your use of this Shogun2U website or any of the services at any time for any or no reason, with or without notice. You may only be able to register again with our express written permission. This Terms and Conditions shall continue to govern this website not withstanding any termination, suspension or cancellation.
  • Once the order is confirmed, you agree that there should not be any changes to the order. Any changes will result in total cancellation of the order of which refund is at sole discretion of SXHSB. Any refund will take minimum 30 days to be credited into your bank account. For purpose of cancelling order, kindly contact Shogun Xpress Holdings SB at webuser@shogun2u.com or login into our website (www.shogun2u.com) and contact our support agents via online chat.

  • This website and its Terms and Conditions are governed by the laws of Malaysia.

REFUND POLICY

  • Once the order is confirmed, you agree that there should not be any changes to the order. Any changes will result in total cancellation of the order of which refund is at sole discretion of SXHSB. Any refund will take minimum 30 days to be credited into your bank account. For purpose of cancelling order, kindly contact Shogun Xpress Holdings SB at enquiries@shogun2u.com or login into our website (www.shogun2u.com) and contact our support agents via online chat.